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Security Systems in Montgomery
December 17, 2021

What Happens When Your Home Security Alarms Go Off In Montgomery?

A residential security package is intended to safeguard your family. But what occurs in the event your home security alarms go off in Montgomery? What are the right steps to take to ensure you and your loved ones are secure?

The most important first step is to avoid panicking. Remember that your 24/7 monitoring experts have you covered. Then follow these steps to be fully equipped to handle any crisis at your property.

Our Dedicated Representatives Are There For You

A security monitoring representative is immediately alerted when your Montgomery home security alarms go off. Once an agent is alerted, they will reach out to you without delay to figure out what caused the security system. Your protection devices may trip in various situations, including:

  • Burglary

  • Flames or smoke from a fire

  • Flood

  • Alarm tripped by accident

In situations where the alarm was accidentally triggered—like not remembering that the motion sensors are switched on when you open a window— a representative will call to find out if assistance is required. Supply them with your predetermined password, and they'll turn off the alarm.

If you have an urgent situation, the monitoring agent will dispatch your local emergency services, including police, fire, and EMS, to your residence. They also have the ability to serve as your proxy when nobody is home. Your dedicated monitoring staff will even apprise emergency services on which component was set off, helping them prepare for what might be a hazardous environment. The monitoring expert will maintain a connection with you to help you stay in control and inform you what the next steps should be.

Recommended Steps if Your Alarm Goes Off In Montgomery

Being awoken in the middle of the night to your alarm blaring is understandably frightening—particularly if you aren’t clear as to why it’s going off. The most important thing you can do is stay as calm as possible and take the following actions:

  • First, move to a safe place. Collect all members of your family including pets in an expeditious manner and proceed to a shielded space in the house or exit as quickly as possible. It's a common tendency to feel like you need to deal with the problem on your own, but this may put you and your family at greater risk. As an alternative, focus on keeping you and your family members safe and let the professionals deal with the crisis.

  • Secondly, use the home security app to keep connected with your monitoring agent. They'll notify authorities who will be in transit to your home in a flash.

  • Lastly, keep in constant communication with your monitoring agent and emergency professionals. You have the ability to be connected, so everyone is speaking on the same line. Conversely, if you’re not able to get a direct call to authorities, you’re still able to obtain notifications through text messages. Even if your dealing with a false alarm, it's a good idea to thoroughly communicate with all teams so you will be prepared should an actual problem happen.

Defend Against All Types of Emergencies in Montgomery with Secure24 Alarm Systems

From false alarms to actual emergencies, Secure24 Alarm Systems takes pride in ensuring your family and your home are completely protected. With 24-hour monitoring, smart locks, and entry-point sensors, your residence will turn into the secure environment you intended it to be. Customize the perfect home security plan by filling out the following form or dial (334) 219-7426 to speak with a member of our team.